Robert Prevost, now known as Pope Leo XIV, has some interesting connections to West Michigan, and specifically, some content that this very blog has covered! According to Wood TV 8, Pope Leo attended the St. Augustine Seminary in Laketown Township, between Holland and Saugatuck. Where have we heard that name before? Oh yeah, it's Felt Mansion! After inventor Dorr E. Felt passed away, the property was sold to the Archdiocese Of Chicago, where it was converted to a boarding school in 1962, before closing down in 1977 and being sold to the State Of Michigan to become a minimum-security prison complex.
The whole thing started in October - we hit the data cap for our XFinity plan in 2 or 3 days. I didn't know we had a data cap on our XFinity plan, so I was befuddled. Problem is, you can't just call XFinity, you must escalate your ticket up their chain of command: Start with their AI chatbot, escalate to a human typing on the other end of the chatroom, get transferred to an AI phone operator, escalate that to any number of human phone operators. Somewhere in that initial escalation, they discovered that we weren't on an actual plan from them, and the services we had weren't even offered by them anymore - our account had slipped through the cracks. Their "solution" to the massive data leak was to give sell us the premium tier service with no data cap...which didn't actually solve anything, it just passed the buck down the road. By October 6 or 7, we had blown through another terrabyte of data, so I reached out to Customer Service agai...
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