By now, we've all seen the video of a McDonald's CEO timidly taking a bite of their Big Arch burger before telling us that "we're all going to love the product," in what appears to be a hostage video perpetrated by Linda At The Front Desk . All publicity, they say, is good publicity, and what was originally a botched promo video did indeed inspire me to buy not one, but two, Big Arch combos from McDonald's. I don't normally eat at McDonald's, since the ones around Holland seem to be more expensive than other local areas, plus if I'm grabbing junk food on Saturday, I'll often err towards Burger King or some sort of sub sandwich like Jimmy John's. The Big Arch "start[s] with the two juicy quarter-pound 100% beef patties, layered with three slices of melty white cheddar cheese. It’s then topped with both crispy and slivered onions, zesty pickles and crisp lettuce, but what truly sets it apart is the new BIG ARCH Sauce—tangy, creamy...
The whole thing started in October - we hit the data cap for our XFinity plan in 2 or 3 days. I didn't know we had a data cap on our XFinity plan, so I was befuddled. Problem is, you can't just call XFinity, you must escalate your ticket up their chain of command: Start with their AI chatbot, escalate to a human typing on the other end of the chatroom, get transferred to an AI phone operator, escalate that to any number of human phone operators. Somewhere in that initial escalation, they discovered that we weren't on an actual plan from them, and the services we had weren't even offered by them anymore - our account had slipped through the cracks. Their "solution" to the massive data leak was to give sell us the premium tier service with no data cap...which didn't actually solve anything, it just passed the buck down the road. By October 6 or 7, we had blown through another terrabyte of data, so I reached out to Customer Service agai...