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Springhill Suites, Holland Michigan

 Subtitle:  Mold and breaches of fire code.

It's been over 2 years since I got fired from the hotel, so I'm comfortable sharing these experiences.  I saw issues with the building, brought them up to management, and was told that either I was wrong, or these things weren't issues.

Let's start with the actual inciting incident that led Stellar Hospitality (of Rochester, Michigan) to "discontinue my services":  A blocked toilet.  The hotel GM told me to stick my hands into the toilet and manually unblock the toilet after a drain snake failed and the company would not bring in a plumber.  Said GM was positively spitting when she had to come in and manually unblock the stoppage herself.  Never mind the fact that this was 2020, right as CoVid was kicking off, there's still all sorts of hepatitis germies that live in fecal matter, and I had no idea if there were needles or other drug paraphernalia in the toilet (we actually evicted some guests earlier that summer for flushing drug paraphernalia down the toilet).



A first-floor room was plagued with water and drainage issues, which caused mold and rotting inside the walls.  I was told by the Regional Manager that these "were not mold" and that I should just paint over the questionable spots:


Upon removal of the wallpaper to inspect the insides of the walls, we'd found that there was at least one spot where the drain pipe totally breached the structural stud wall, which probably shouldn't have passed the initial building inspection:


Further up in the wall of this same room, there were some breaches in the fire wall that I was told (again by the GM and RM) were not an issue, and that I should just patch over everything using normal drywall and plaster (since it was above the ceiling and was not bound by fire code):


I was formally disciplined when I questioned the above concern - I contacted the local building department and asked for clarification, then brought their answer to the hotel GM who wrote me up for subverting her authority and costing the hotel money...her assertion was that each time we contact the building authority, they charge us.  She then took me all around the building and pointed out things that she noticed, that the building authority didn't, in a seeming attempt to show that she knew more than the code inspectors.


Other rooms had things like fire alarms being concealed by bathroom dividers:


...or leaky fire suppression lines, causing drywall damage in the ceiling and probably other mold issues:


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